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Refund Policy

Last Updated: September 22, 2026

What you pay for

The tools are free to use. You pay only to unlock a detailed result:

  • GST threshold report — ₹79: detailed advice and audio guidance for one check
  • Composition vs regular report — ₹69: explanation, reasons and audio for one set of details
  • Late fee and interest report — ₹59: estimated figures, notes and audio for one set of details
  • GST invoice PDF — ₹99: one invoice PDF download

Each purchase is a one-time payment. There are no subscriptions or recurring charges.

Refunds within 72 hours for technical failures

We refund within 72 hours of payment if:

  • you paid but the report, audio or invoice PDF did not unlock or download because of a fault on our side;
  • you were charged more than once for the same purchase.

When refunds are not given

  • More than 72 hours after payment
  • After the report, audio or PDF was delivered successfully
  • Change of mind, or disagreement with an estimate or explanation (all content is general information, not professional advice)
  • Mistakes in the details you entered

How to request a refund

Email indiagsthelp@protonmail.com within 72 hours with:

  • the receipt or payment ID from the Dodo Payments confirmation email;
  • the date, time and amount of the payment;
  • what went wrong, with a screenshot if possible.

We review requests within 2–3 business days. Approved refunds are issued through Dodo Payments to your original payment method; banks usually take 5–7 business days to show them.

Payment processing

Payments are processed by Dodo Payments, which may act as merchant of record and issue your receipt. We never see or store card numbers, UPI PINs or bank credentials. We keep a record of each purchase (product, amount, status and payment ID) to deliver what you bought and to handle refund requests.

Information only

Paid reports, audio guidance and generated invoices are general information, not legal, tax or professional advice. Always consult a qualified chartered accountant or tax professional for your own situation. See our Disclaimer for details.

Changes to this policy

We may update this policy at any time. Changes apply to purchases made after they are posted.

Contact us

Questions about refunds: indiagsthelp@protonmail.com