Home/Privacy Policy

Privacy Policy

Last Updated: September 12, 2026

Introduction

GST Help (www.gsthelp.in), operated by Arixeva Labs, respects your privacy. This policy explains what information we process when you use the website, its free and paid tools, and why. It is written to meet India's Digital Personal Data Protection Act, 2023.

In short

  • The GST threshold checker, composition checker and late fee estimator run in your browser. The figures you type are not sent to our servers.
  • The invoice tool stores the invoice details and your email address so it can verify you and generate your PDF.
  • Analytics cookies (Google Analytics) are used only if you accept them.
  • Ads (Google AdSense) are shown to everyone. They are personalised only if you accept advertising cookies.
  • You can change your cookie choices at any time from Cookie settings in the footer.

What we process and why

  • Threshold, composition and late fee calculations: calculated entirely in your browser. Your sales, turnover and tax figures are not transmitted to or stored on our servers, and are not sent to Google Analytics.
  • HSN/SAC lookup: the words or code you search are sent to our server to search the official code list and are not stored by us. If you accept analytics cookies, the search text is also recorded in Google Analytics so we can see which codes people look for.
  • Invoice tool: the seller and buyer names, GSTINs, addresses, invoice lines and your email address are stored in our database to send you a one-time email code, take payment and generate the PDF. Email codes are stored only in hashed form and expire after 10 minutes. We also store the payment ID for the invoice.
  • Payments: handled by Dodo Payments, which may act as merchant of record. We never see or store card numbers, UPI PINs or bank credentials. We keep a record of each purchase (product, amount, status and payment ID) to deliver what you bought and to handle refunds. For the threshold checker we receive only your result band (safe, borderline or exceeded), never your sales figure.
  • Comments: blog comments are provided by Disqus. What you post and any Disqus account information is handled by Disqus under its own policy.
  • Emails you send us: used only to reply to you.

Cookies and similar storage

We group cookies and browser storage into three categories:

  • Essential (always on): a lang cookie and browser storage that remember your language, font size and cookie choices. These contain no personal or business information.
  • Analytics (only with your consent): Google Analytics 4 sets cookies such as _ga and _ga_* (kept for up to 2 years) to count visits and understand which pages and tools are used, including payments (product and amount, never your sales figures). Google Analytics 4 does not log or store IP addresses. Until you accept, Google Analytics is not loaded.
  • Advertising: we show ads through Google AdSense to keep the site free. Without your consent, Google serves non-personalised ads and does not use advertising cookies for personalisation. If you accept personalised ads, Google and its partners may use cookies to show ads based on your interests and visits to this and other websites. See how Google uses information from sites that use its services and manage personalisation at Google Ad Settings.

We also use Cloudflare Web Analytics, which counts page views in aggregate without cookies and without identifying you.

Service providers

We share data only with providers that help us run the service:

We do not sell your personal data.

Data retention

  • Calculator figures: never stored; they exist only in your browser tab.
  • Invoices: kept so your paid PDF can be generated, until you ask us to delete them.
  • Email codes: expire after 10 minutes.
  • Analytics: Google Analytics data is kept for the retention period set in our Google Analytics account (14 months by default).
  • Payment records: purchase records (product, amount, status, payment ID) are kept for accounting and refunds; Dodo Payments keeps its own records as required by law.

Your rights

Under the Digital Personal Data Protection Act, 2023 you can:

  • ask what personal data we hold about you and get a copy;
  • ask us to correct or delete it (for example, your stored invoices);
  • withdraw consent for analytics or personalised ads at any time from Cookie settings;
  • raise a grievance with us, and if unresolved, with the Data Protection Board of India.

Email indiagsthelp@protonmail.com from the address you used, and we will respond within 30 days.

Data security

  • All connections use HTTPS encryption.
  • Payment confirmations are verified with cryptographic signatures to prevent tampering.
  • Email codes are hashed; paid invoice downloads need a one-time token.
  • Access to our database is limited to the service itself.

Children

GST Help is meant for business owners and is not directed at children under 18.

Legal disclaimer

GST Help provides informational analysis only and is NOT professional tax or legal advice. Always consult a qualified chartered accountant or tax professional for final opinions on GST compliance.

Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the "Last Updated" date. If a change affects cookies you agreed to, we will ask for your consent again.

Contact us

Questions or requests about your data: indiagsthelp@protonmail.com